Lily is the Associate Director of International Student and Scholar Services (ISSS). She has over ten years work experience in Information Technology of which nine years has been spent in working for International Education. Her responsibilities include supervising the administrative services team, overseeing the document processing for all new incoming students and scholars, leading the IT systems implementation and enhancement, advising students and scholars in immigration, travel, personal and cultural adjustment related matters, and ensuring Student Exchange Visitor Information System (SEVIS) compliance.
Lily has a passion for utilizing technology to enhance the operational efficiency and the procedural effectiveness for ISSS. She works closely with Information Systems Computing (ISC) as well as other Penn schools and departments to streamline the data flow between different information systems. She enjoys working and interacting with people with diverse backgrounds. In addition, she believes the beauty of higher education is integrating knowledge among different disciplines and building bridges across various cultures. She is an active member of NAFSA and EDUCAUSE, and has conducted various immigration workshops and IT presentations.