Capricia Marshall is president of Global Engagement Strategies, LLC, which advises international, public, and private clients on issues relating to the nexus of business and cultural diplomacy. Marshall is currently Ambassador-in-Residence at the Atlantic Council in Washington, D.C. She recently launched her book Protocol, The Power of Diplomacy and How to Make it Work for You. Sharing unvarnished examples from her time in office, she presents a master class in soft power and an accessible guide for anyone who wants to be empowered by the tools of diplomacy in work and everyday life. Marshall served as White House Social Secretary in the Clinton Administration from 1997 to 2001 and United States Chief of Protocol in the Obama administration from 2009 to 2013. In her posts, she enhanced traditional protocol methods with new tools to build relationships between dignitaries and industry leaders world-wide. She oversaw the diplomatic details of multiple state visits, G20 and G8 convenings, presidential inaugurations and summits such as the Nuclear Security summit, APEC, NATO and Sunnylands summits. Marshall currently serves on the boards of the Case Western University International Advisory Board, The Strategic Planning Board, The Blair House Restoration Fund and The Council of American Ambassadors.
Expertise: Democracy, Populism, & Domestic Politics, Diplomacy, Global Governance, Gender Equality, International Relations, Latin America