Concur insures the lowest airfares and 24/7 support for University travelers from the travel management company and Penn Travel Services.
All airline tickets booked through Concur or the University’s Travel Management Company (TMC) are direct billed to Penn, reducing out of pocket expenses.
Booking through the University’s preferred travel vendor and systems guarantees seamless end to end service on any issues that may arise. For example: 24/7 emergency assistance, ticket reissuance and rebilling through the University’s billing account, and assistance with refunds and unused tickets.
Furthermore, lowest airfares are guaranteed with World Travel’s price match; and Penn’s airline contracts provide valuable corporate benefits such as complementary preferred seats on American Airlines.
The Concur booking tool complements My Trips, Penn’s travel registry system, that connects Penn traveler’s to health and safety resources. This fulfills Penn’s critical responsibility for duty of care for Penn travelers.
Please contact Penn Travel Services or email travel@upenn.edu with any questions.