About ISSS

Location, Hours, & Contact Information
Where to Find Us

Our address is: 

International Student and Scholar Services
St. Leonard’s Ct. Suite 305
3819-33 Chestnut St. 
Philadelphia, PA 19104


When to See Us
Office Hours
  • The ISSS office is open Monday – Friday, 9:00AM-12:30PM and 1:30PM-5:00PM.

  • To meet with an ISSS Advisor please visit our Advising webpage.

How to Contact Us
Contact ISSS

You can reach us through one of several channels:

  • Phone: (215) 898-4661
  • Contact Form: Please use the ISSS contact form to submit general inquiries. If you have a complex or time-sensitive question, it is highly recommended that you contact your assigned ISSS advisor. 
  • Your ISSS advisor: Each international student at Penn has an assigned ISSS advisor. You can find their contact information on your iPenn homepage at https://global.upenn.edu/isss/ipenn

Meet the ISSS Leadership Team

ISSS leadership 2023
ISSS leadership team. First Row L-R: Lily Zhang, Rudie Altamirano, Yuhong He; Second Row L-R Donna Steinfeldt, Jeremy Spohr, Chiwei Huang-Ma, Melinda Pontes

Our Mission Statement

  • To advance global engagement at the University of Pennsylvania and affiliated hospitals by offering inclusive, innovative and impactful immigration and integration services.

Our Goals

  • To support Penn’s ability to educate, train, and hire the best and brightest international students, scholars, staff, and faculty by providing immigration and intercultural expertise.
  • To deliver relevant and informed programming initiatives to create an inclusive global community at Penn.

Our Core Values

  • Immigration Expertise
  • Intercultural Inclusivity
  • Responsiveness
  • Advocacy
  • Collaboration & Partnership
ISSS group photo 2023
The International Student and Scholar Services (ISSS) team