Lily is the Director of Advising, Compliance, IT and Operations at International Student and Scholar Services (ISSS). She has over seventeen years work experience in International Education in Higher Education field. Her responsibilities include managing the ISSS office daily operations; supervising various functional teams - the advising team, the communications team, the frontline support team, and the IT team; advising international students and scholars and the campus community in immigration, travel, personal and cultural adjustment related matters; ensuring Student Exchange Visitor Information System (SEVIS) compliance; creating meaningful programming activities for students’ integration to Penn’s culture.
She believes that International Education is one of the most powerful tools for shaping our future world and building strong relations among people across the global. Her area of interest includes technology application, project management, talent development, change management, nonimmigrant regulation, intercultural communication, and strategic planning. She is bilingual in Chinese and English.