ISSS Staff Honored with 2020-21 Models of Excellence Award
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June 4, 2021
International Student and Scholar Services
Penn Human Resources' Models of Excellence program recognizes notable staff member accomplishments at Penn that reflect initiative, leadership, increased efficiency, and a deep commitment to service. Award-winning teams are selected for their embodiment of the five Standards of Excellence:
- Supportive practices, procedures, and policies
- Innovative and proactive leadership
- Extraordinary service to key constituencies
- Substantial cost-effectiveness
- Exemplary relationship building within and/or outside of the immediate organization
The COVID-19 pandemic has seen many international students and scholars facing complex immigration situations, staggering time differences, and other challenges. It is an honor to have been recognized for our efforts to ensure that the University continues to benefit from the academic, cultural, and professional contributions of its international community during such challenging times.
ISTAR (the International Student Table for Advocacy and Relations): "ISSS not only provided students with logistical support when faced with tremendous immigration hurdles, but also solidified its commitment to cultural integration. They reduced the burden on the international student community, knowing that an organization at Penn is constantly fighting to ensure their welfare and health, wherever they may be around the globe."
Sean V. Burke and Wendy S. White, Penn Office of General Counsel: "In December 2019, no one would have thought that we would have to decide how to advise thousands of students on whether they would be able to reenter the United States at all, or under what circumstances. It is a testament to the ISSS Team's remarkable dedication and proficiency that we have made it to where we are."
The ISSS Team
The award-winning team is made up of the following staff members:
|Rodolfo "Rudie" Altamirano||Aaron Fuccello||Shyrmaine Sin|
|Jaclyn Billek||Chiwei Huang-Ma||Jeremy Spohr|
|Julia Carboni||Traci Martin||Donna Steinfeldt|
|Marianna Chiaravalloti||Nile Miller||Ryan Villanueva|
|Chao-Hung Chung||Amanda Phipps||Huan Yang|
|Riley Cook||Melinda Pontes||Lily Zhang|
|Aaron Debruin||Juan Serrat|
View the video to meet all of this year's honorees and to hear members of the ISSS Team discuss how they have continued to serve Penn's international community during the pandemic and beyond.