University Policies & Procedures

Most University policies, procedures, and University resources can be found in the Pennbook. The following policies, among others in the Pennbook will guide and govern your activities at Penn. Read through the information carefully, as all members of the Penn community are expected to know and follow these policies

As academic integrity is a core value of Penn, all students and scholars must be clear on what constitutes original work vs. plagiarism.  You must also be aware of the serious consequences of any form of academic dishonesty. The Handbook for Students: Ethics and Original Research defines rules for citation and gives guidance on avoiding plagiarism.

If you think you have been treated unfairly at Penn by faculty, staff, or fellow students, you should bring your grievance to the attention of University officials. ISSS staff will assist you by referring you to the appropriate office or individual. We can help arrange appointments with any of the following resources and advise you on your initial visit. Please see the list below of helpful resources:


Office of the Ombudsman
113 Duhring Wing, 236 S. 34th Street
The Ombudsman is available to students, faculty, and staff with a grievance involving the University or anyone within the University. The Ombudsman acts as an objective, impartial agent and will either refer the complaint to the person best able to resolve the program, or investigate the matter, making appropriate recommendations for its resolution. The Ombudsman handles all kinds of issues from academic freedom, personal conflicts, harassment, to concerns of personal safety.

Office of Student Conduct
207 Duhring Wing, 236 S. 34th Street
Any student, faculty or staff member who believes that a student has violated a University rule may file a written complaint with this office. Among other matters, the staff at OSC is responsible for investigating complaints against students under the regulations of the University; determining whether the charges against a student should be brought before the Hearing Board; resolving by agreement charges against students; presenting evidence supporting charges in hearings and ensuring that agreements and sanctions are enforced. OIP-ISSS will also report incidents of immigration document forgery or signature forgery to the Office of Student Conduct.

Office of Affirmative Action and Equal Opportunity Programs 
3600 Chestnut Street, Sansom Place East, Suite 228
The Office consults, investigates, and attempts to resolve complaints or grievances that involve issues of discrimination on the basis of race, gender, sexual orientation, age, religion, national or ethnic origins, or disability.

African-American Resource Center
3537 Locust Walk Suite 200
Greenfield Intercultural Center
3708 Chestnut St.
Lesbian Gay Bisexual Transgender Center
3907 Spruce Street
Office of the Vice Provost for University Life
Office of Student Affairs
200 Houston Hall
Penn Women's Center
3643 Locust Walk

Penn Violence Prevention
3539 Locust Walk
(215) 746-2642