Welcome to iPenn
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Note: Please review the FAQs below for common inquiries related to iPenn access. If you are still unable to access the system, or if you are encountering any other bugs or issues, please submit an inquiry to ISSS.
- What is iPenn?
- iPenn is an online system that allows you to access information about your status as an international student or scholar at Penn, request documents, and submit information and updates to ISSS. As an F-1 or J-1 student whose visa is sponsored by the University of Pennsylvania, you will use iPenn to request your I-20/DS-2019, view your assigned advisor’s contact information, and submit other e-forms as required.
- When and how will I get access to iPenn?
- When ISSS receives your admissions information, you will promptly receive an email from ISSS containing a “limited access PIN.” You will use this PIN number and your University Identification Number to login to iPenn using the “Limited Services Login” and submit your I-20/DS-2019 request.
- Why am I getting an “Access Denied” error message?
- If you are a new student or scholar, your PennKey may not yet be associated with your iPenn record, which may cause you to receive “Access Denied” message. In this event, please choose the “Limited Services Login” option and enter your University Identification Number and limited access PIN. If you would like to associate your PennKey with your iPenn record, please submit a request using the Contact Us Form with the subject “iPenn PennKey” and include your PennKey username. Please also try using a different browser.
- What is iPenn?
- iPenn is an online portal that allows department representatives (such as Business Administrators) to submit electronic requests for immigration documents when your department decides to hire or invite a foreign national as a J-1 Scholar or Student Intern, H-1B Employee, or E-3 Employee. You will also use iPenn to view information about current scholar/employee cases in your department and inform ISSS of important updates (e.g., the end of a foreign national’s employment at Penn or changes in contact information).
- How do I get access to iPenn?
- To request departmental access to iPenn, you must first complete the iPenn training in KnowledgeLink. Once you have completed this training, you will receive access to complete the Departmental Access Request eForm. To locate the training, search for “ISSS iPenn eForm Training” on KnowledgeLink.
- Why am I getting an “Access Denied” error message?
- If your access to iPenn is denied, it is likely that your Departmental Access Request eForm has not yet been submitted or approved. Please make sure you have completed the ISSS iPenn eForm Training in KnowledgeLink. Alternatively, try opening a private/incognito browser session or using another browser (iPenn works best with Firefox). If you continue to receive this error message, please reach out to ISSS using the "Contact Us” form.
