Contact ISSS

You can send a general inquiry to ISSS by submitting the form below. Please consider contacting your assigned ISSS advisor, if you have one.

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Select the option that best describes who you are:

The current I-20/DS-2019 processing time is three (3) weeks but may be extended due to the large volume of applications. We will contact you if we require further details about your application.

If you have assigned ISSS advisor, we strongly encourage you to contact them first for faster service. You can find your advisor's name and email address on your iPenn homepage. This form is for general inquiries and should not be used for urgent immigration-related assistance.

Please enter your first and last name as they appear in your passport.

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Frequently Asked Questions

For COVID-19-related information, see the University's FAQ on the topic here.





Initial I-20/DS-2019 Application



J-1 Exchange Visitors

Other/General Inquiries