GSS serves as the single go-to office to support the administrative and business functions of the University’s global activity and the operational needs of faculty, staff, and students at every School and Central Administration.  Ms. Koch has consulted inside and outside Penn on various aspects of international activities, including: compliance, employment, payroll, tax, relocation, benefits, compensation and travel policies, and international assignment program issues.  She launched and co-chairs Penn’s Global Incident Management Team (GIMT) and the Committee on Travel Risk Assessment (CITRA), both part of a new global safety and security infrastructure at Penn.  She established the Global Administrators Working Group (GAWG) which serves as the main forum to bring forth operational needs in global activity at Penn. Artemis joined Penn from KPMG LLP, where she spent more than 15 years in International Tax and Global Mobility Services. Artemis is a Pennsylvania CPA with a M.S. in taxation. 

Olivia joined the Office of International Risk Management in 2019. She works closely with Penn students, staff, and faculty to assist in travel registration, insurance, and trainings for international travel. Olivia also administers Penn’s international travel database and works closely with the Office of Global Support Services in this function.

Prior to joining International Risk Management, Olivia worked for the Penn Medicine Health System for five years where she focused on registration, appointment scheduling, customer service, and serving as a key point of contact between patients and their healthcare providers.

Olivia has a B.A in Communications from Penn State University.

Read more on the Penn Travel Services.