Accessibility Statement for Global Support Services
Basic Page Sidebar Menu Global Support Services
We want everyone who visits the GSS website to feel welcome and find the experience rewarding.
What are we doing?
To help make the GSS website a positive place for everyone, we've been using the Web Content Accessibility Guidelines(WCAG) 2.0. These guidelines explain how organizations can make web content more accessible for people with disabilities, and user friendly for everyone.
The guidelines have three levels of accessibility (A, AA and AAA). Based on the purpose of our site, GSS has been advised to work toward Level AA for our website.
How are we doing?
The work is underway to achieve this target, but we realize there are some areas that still need improving. The following information explains what we're doing to realize this plan.
Site functionality and maintenance
GSS is both keyboard and screen reader accessible. Our site’s code was created and maintained by an external agency and has recently gone through a remediation project to correct inaccessible features.
Prerecorded video and audio
While we are prioritizing providing captions for all newly posted multimedia, we are also working towards providing these necessary components to existing multimedia.
While we are prioritizing remediating electronic documents, such as PDFs, for all newly posted multimedia, we are also auditing our existing electronic documents and updating them to ensure the greatest level of technical accessibility.
Existing content prioritization
Our prioritization to remediate all existing web content, multimedia, and electronic documents on the GSS site is influenced by, but not limited to:
Content that has received a request for accommodation or accessibility feedback
Content that is essential and/or required for coursework, educational programs, services, or activities
Content that is on a high traffic or highly visible page
Content that is the most recent
Let us know what you think
If you enjoyed using the GSS website, or if you had trouble with any part of it, please get in touch. Please email us at email@example.com and we will respond in 1 to 3 business days.